We take pride in the many communities we serve, and work hard to improve lives all around town.
Bright House Networks is the sixth largest multiple cable system operator (MSO) in the U.S.
The company serves 2.4 million customers in Tampa Bay and Orlando; Bakersfield, Calif., Indianapolis, Ind.; Detroit, Mich., and Birmingham, Ala.; along with several smaller regions in Alabama and the Florida Panhandle.
The high-growth Florida markets are adjacent and form one of the country’s largest cable clusters. Bright House Networks’ corporate offices are located in Syracuse, N.Y. and Orlando.
Bright House Networks is committed to putting customers in control and making their lives easier with products including Digital Cable, High Speed Internet, and Home Phone. The company also provides an ever-expanding catalog of Video-on-Demand programming, the immensely popular Digital Video Recorders and high-definition programming.
Exceptional customer care is the cornerstone of Bright House Networks business, and a top priority across all operating units. Bright House Networks was ranked the “highest in Residential Telephone Customer Satisfaction in the South Region” by J.D. Power and Associates in 2006, 2007, and 2008. J.D. Power and Associates also ranked Bright House Networks the “Highest in Customer Satisfaction Among High-Speed Internet Service Providers in the South Region” in 2008.
In addition to their residential services, Bright House Networks Business Solutions (www.brightbiz.com) provides products and services for small, medium, and enterprise businesses including Business Phone, Internet, Managed Security Services, Web Services, and Wireless Solutions.
Bright House Networks also owns and operates three 24-hour news operations:
- News 13 serving Brevard, Flagler, Lake, Marion, Orange, Osceola, Seminole, Sumter and Volusia counties in Central Florida
- Bay News 9 serving Hillsborough, Pinellas, Polk, Pasco, Manatee, Hernando and Citrus counties around Tampa Bay
- Bright House Sports Network launched in Central Florida and Tampa Bay providing in-depth coverage of local sports including high school, college and pro teams
Public affairs, social responsibility and community involvement are major initiatives for Bright House Networks as a commitment to families and communities the company serves. Programs include Star Teachers Award, Bright Kids Network and Operation Bright Eyes.